Privacy Policy

Last updated: June 2025

Introduction

Slyced Kreme respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us through WhatsApp, place an order, attend a class or event, or otherwise use our services.

Information We Collect

We may collect information such as your name, email address, phone number, delivery address, order details, customer support communications, WhatsApp communications, event or class registration information, and other information you voluntarily provide when interacting with our website or services.

How We Use Your Information

We use personal information to process and deliver orders, provide customer support, manage accounts, improve our services, communicate important updates, prevent fraud, comply with legal obligations and enhance your experience with Slyced Kreme.

Payments

Payments may be arranged through WhatsApp and processed through trusted third-party payment providers. Slyced Kreme does not store complete payment card details on its servers. Payment information is handled by the applicable payment provider in accordance with its own privacy practices.

WhatsApp Communications

Slyced Kreme currently uses WhatsApp as part of its ordering and customer support process. Information you choose to share through WhatsApp, including messages, contact details, delivery information and order requests, may be used to process orders, provide support and improve our services.

Marketing Communications

If you choose to receive marketing communications from us, we may send updates about products, services, promotions, events and other relevant information. You may opt out of marketing communications at any time.

Cookies

We may use cookies and similar technologies to improve website functionality, understand how visitors use our website and enhance user experience. Additional information is available in our Cookie Policy.

Data Security

We implement reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or disclosure.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights

Subject to applicable Nigerian data protection laws, you may have rights relating to access, correction, deletion, restriction or objection to the processing of your personal information. You may contact us if you wish to make a request regarding your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us through our Contact page.