Terms & Conditions

Last updated: June 2025

Introduction

These Terms & Conditions govern your access to and use of the Slyced Kreme website, products and services. By using our website, contacting us through WhatsApp, or placing an order with Slyced Kreme, you agree to be bound by these Terms & Conditions.

Eligibility

Slyced Kreme currently provides products and services within Nigeria only. By placing an order, you confirm that the information you provide is accurate and that you are authorized to make purchases using the selected payment method.

Products and Availability

All products and services are subject to availability. We reserve the right to modify, discontinue or limit products, services, pricing, menus, ingredients, classes or promotions at any time without prior notice.

Orders

Orders are currently completed through WhatsApp. Product selections made on our website may be submitted through WhatsApp for confirmation, pricing, availability checks and order processing. An order is not considered accepted until it has been confirmed by Slyced Kreme. We reserve the right to decline, cancel or limit orders where necessary, including cases involving product availability, pricing errors, suspected fraud or operational constraints.

WhatsApp Ordering

Slyced Kreme currently accepts orders through WhatsApp. Product images, descriptions and pricing displayed on the website are provided for informational purposes and may occasionally be updated or corrected. Availability, delivery options, pricing and order details will be confirmed before an order is finalized.

Pricing and Payments

All prices displayed on our website are in Nigerian Naira (₦) unless otherwise stated. Final pricing, delivery charges and order details will be confirmed during the WhatsApp ordering process. Payment instructions will be communicated through WhatsApp where applicable. Orders may only be processed after payment has been confirmed where payment in advance is required. We reserve the right to correct pricing inaccuracies and update prices at any time.

Delivery

Delivery timelines are estimates only and may vary based on location, weather conditions, traffic, product availability and operational requirements. Customers are responsible for providing accurate delivery information. Additional delivery terms may be outlined in our Delivery Information page.

Food Allergies and Dietary Information

While we make reasonable efforts to provide ingredient information where available, our products may contain or come into contact with common allergens. Customers with allergies or dietary concerns should contact us before placing an order.

Custom and Special Orders

Certain products, including custom cakes, catering requests, surprise packages and scheduled services, may require advance notice and additional confirmation. Production may begin shortly after confirmation, which may affect cancellation eligibility.

Culinary Classes and Events

Registration for culinary classes, workshops and events may be subject to availability, scheduling requirements and participation limits. Slyced Kreme reserves the right to modify, reschedule or cancel classes and events when reasonably necessary.

Intellectual Property

All content on this website, including text, graphics, branding, images, designs, logos and other materials, remains the property of Slyced Kreme or its licensors and may not be reproduced without permission.

Limitation of Liability

To the extent permitted by applicable law, Slyced Kreme shall not be liable for indirect, incidental or consequential damages arising from the use of our website, products or services.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be published on this page together with the revised effective date.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us through our Contact page.